Skip to Main Content
Emergency Alert Coronavirus Coronavirus: Anaheim Responds Click here for case count, news, resources

Public Utilities Banner CivicPlus

  1. Ways to Save
  2. Electric Services
  3. Water Services
  4. Resources
  5. My Account
Go to Site Search
  1. Home
  2. City Hall
  3. Departments
  4. Public Utilities
  5. My Account
  6. Customer Service
  7. Frequently Asked Questions
  8. My Account FAQs

My Account FAQs

FAQs

  1. What is My Account?
  2. How do I register for My Account?
  3. I forgot my username and/or password. How do I retrieve them?
  4. If I have multiple accounts with Anaheim Public Utilities, do I need to create a username and password for each of the accounts?
  5. Will enrolling in My Account subject me to frequent unsolicited emails from third party organizations?
  6. How do I know that my account information is safe and secure when using your online services?
>> View All
/FAQ.aspx

Contact Us

  1. Anaheim Public Utilities
    Customer Service 


    Call: 714-765-3300 or Email
    ACH/Hearing Impaired 
    TDD: 714-765-5125

    Call Center Hours:
    Mon. - Fri.: 8 a.m. - 5 p.m.

    Office Hours:
    Mon. - Fri.: 8 a.m. - 5 p.m.
    Anaheim West Tower
    201 S. Anaheim Blvd. 
    Anaheim, CA 92805 Map

    Utilities Directory
  1. My Account Features
Customer Service
Ways to Save
Bill Assistance
Customer Alerts & Newsletters
Water & Power Outage Info
Anaheim Anytime
  1. Anaheim Public Utilities     •     201 South Anaheim Blvd     •     Anaheim, CA 92805     •     Phone: 714-765-3300     •     Dial 311     •     Emergency: Dial 911
    Sign In     •     Home     •     Site Map     •     Accessibility      •     Privacy     •     Disability & Civil Rights Program
    Government Websites by CivicPlus®
seal_1
Arrow Left Arrow Right
[]
Slideshow Left Arrow Slideshow Right Arrow