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My Account FAQs

FAQs

  1. What is My Account?
  2. How do I register for My Account?
  3. I forgot my username and/or password. How do I retrieve them?
  4. If I have multiple accounts with Anaheim Public Utilities, do I need to create a username and password for each of the accounts?
  5. Will enrolling in My Account subject me to frequent unsolicited emails from third party organizations?
  6. How do I know that my account information is safe and secure when using your online services?
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Contact Us

  1. Anaheim Public Utilities
    Customer Service 


    Call: 714-765-3300 or Email
    ACH/Hearing Impaired 
    TDD: 714-765-5125

    Call Center Hours:
    Mon. - Thurs.: 7 a.m. - 7 p.m.
    Fri.: 7 a.m. - 5:30 p.m.

    Office Hours:
    Mon. - Fri.: 8 a.m. - 5 p.m.
    Anaheim West Tower
    201 S. Anaheim Blvd. 
    Anaheim, CA 92805 Map

    Utilities Directory
  1. My Account Features
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Anaheim Anytime
  1. Anaheim Public Utilities     •     201 South Anaheim Blvd     •     Anaheim, CA 92805     •     Phone: 714-765-3300     •     Dial 311     •     Emergency: Dial 911
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