My Account FAQs

  1. What is My Account?
  2. How do I register for My Account?
  3. I forgot my username and/or password. How do I retrieve them?
  4. If I have multiple accounts with Anaheim Public Utilities, do I need to create a username and password for each of the accounts?
  5. Will enrolling in My Account subject me to frequent unsolicited emails from third party organizations?
  6. How do I know that my account information is safe and secure when using your online services?
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